Privacy Policy

Last updated: December 8, 2025

This Privacy Policy explains how FreshChores ("we," "our," or "us") collects, uses, and protects your information when you use the FreshChores app, website, and services ("Services").

We keep things simple—we only collect the information needed to make the app work well for you and your groups.

1. Information We Collect

1.1 Information You Provide

  • Account details such as your name, email address, and profile photo
  • Task-related data, including tasks you complete, skip, or create
  • Group membership information, such as groups you join or create
  • Communication, such as messages you send to support

1.2 Automatically Collected Data

We may automatically collect:

  • Device information (type, OS version, browser)
  • IP address and general location (not precise GPS)
  • Usage data such as app interactions, performance metrics, and crash logs
  • Authentication metadata (e.g., login timestamps)

This helps us improve stability, performance, and user experience.

1.3 Data from Third Parties

If you sign in with a third-party provider (e.g., Google, Apple):

  • We receive basic profile information needed to create your account
  • We do not receive access to your contacts, calendars, or unrelated data

Analytics tools may also provide pseudonymized behavioral data to help us improve the app.

2. How We Use Your Information

We use your data to:

  • Provide and maintain the core functionality of the app
  • Surface your next task and track completions/skips
  • Manage shared groups and task pools
  • Send optional reminders and notifications
  • Improve the app through analytics
  • Communicate with you about updates or support
  • Enforce safety and security

We do not sell your personal data.

3. Sharing Your Information

We may share information with:

  • Other group members (limited to task-related activity)
  • Service providers who help us operate the app (e.g., hosting, analytics)
  • Legal authorities if required to comply with the law

We never sell your data or allow partners to use it for their own marketing.

4. Data Retention

We retain your information only as long as needed to provide the Services or comply with legal obligations. You may request deletion of your account and data at any time.

5. Security

We use industry-standard security practices to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

FreshChores is not directed toward children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

However, parents or guardians may choose to allow their child to use FreshChores as part of a shared household group for the purpose of viewing and completing tasks.

If a child under 13 uses the app:

  • Their account must be created, managed, or supervised by a parent or guardian
  • Only minimal information necessary for app functionality (such as name or display name) should be provided
  • We do not use children's data for marketing or advertising
  • We do not knowingly allow children to create independent accounts

If we learn that we have collected personal information from a child without proper consent, we will delete the information as quickly as possible. If you believe this may have occurred, please contact us at support@freshchores.com.

7. International Users

If you access the Services from outside the United States, you consent to processing and storage in the U.S. or other regions where our service providers operate.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of certain data uses

Contact us to make a request.

9. Changes to This Policy

We may update this Privacy Policy as the product evolves. Material changes will be communicated via the app or email.

10. Contact Us

If you have questions about this Privacy Policy, contact: support@freshchores.com